FAQ

1. What makes Aurivora Luxe unique?
Aurivora Luxe blends timeless luxury with contemporary design. Every piece is thoughtfully created to elevate your wardrobe and empower confidence in every moment.

2. Where is your company located?
Our main office and design studio are located in Riverview, Florida, where our team oversees all creative and fulfillment operations.

3. How long does it take to process an order?
Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive an email confirmation with your tracking details.

4. Do you offer free shipping?
Yes! We offer free standard shipping within the United States on all orders.

5. What is your return policy?
We accept returns within 30 days of delivery, provided items are unused, unwashed, and in their original condition. Customers are responsible for return shipping costs.

6. How can I contact customer service?
You can email us anytime at noemienkg@draline.store or call 559-773-3263 during business hours.

7. How can I stay updated on new collections?
Subscribe to our newsletter or follow Aurivora Luxe on social media to receive updates about exclusive launches, limited-edition drops, and seasonal promotions.